Managing your account
We know a little extra help is more important than ever. Whether you need additional funds, payment assistance or are looking for simple ways to manage your account from home, we’re just a click, download or phone call away.
How We’re Helping Our Customers
If current events are impacting your ability to make payments, call your branch during business hours Monday – Friday. We’re here to help you find a solution that works for your situation. Find your branch phone number by logging in to your online account, checking a monthly billing statement or using our online branch locator.
If you need money, you may be eligible to renew your loan and borrow extra funds. For a limited time, you may even be able to close your loan without coming into a branch, completely online, from the comfort of home. Click here to check for offers and see if you prequalify, without impacting your credit score.
How to Manage Your Account
Online Account
Visit OMF.com/enrollments/new-account
Enroll in online account management using your name, account number, last four digits of your Social Security number and zip code.
Need your account number? You can find it on the top right portion of your monthly billing statement or call your branch.
Mobile App
Download the OneMain mobile app from Google Play or the App Store.
If you don’t already have an online account, you’ll need to first enroll at OMF.com/enrollments/new-account as stated above.
By Phone
You can call your branch during business hours Monday – Friday with questions about your account.
To find your branch phone number, log in to your online account, check your monthly billing statement, or use our online branch locator.
Account FAQs
Get answers to many of your questions about your account.
VISIT OUR FAQ PAGEHow to Make Payments
Online
Make a one-time ACH or debit card payment at OMF.com/Make-Payment
Mobile App
Download the OneMain Mobile app, available for iOS and Android. Once installed, click "Make a Payment" and follow the instructions provided.
Direct Pay
Have your payments automatically deducted from your checking or savings account on the reoccurring schedule you choose – monthly, semimonthly or biweekly. Log in to your online account to enroll.
Phone
Call Customer Service at 888-866-7287 to pay by ACH or debit card. Or, use our automated phone system at 800-290-7002 and follow the prompts to make a one-time payment (see terms below).1
1 AUTOMATED PHONE SERVICE TERMS. By using the automated phone service and providing the last 4 digits of your social security number, you authorize OneMain to electronically debit your bank account and, if necessary, electronically credit your bank account to correct erroneous debits. OneMain reserves the right to terminate or change the terms of the automated phone service at any time.
Check
Send a check to: OneMain Financial, PO Box 740594, Cincinnati, Ohio 45274-0594
Cash
OneMain has teamed up with PayNearMe so you can make a cash payment at participating retailers free of charge. First contact your branch so they can send you a personalized payment code. Bring that code with your cash payment to a CVS®, 7-Eleven, Casey's General Store® or Family Dollar location. Remember to call these retailers before you visit to confirm they are open.
