Military Family Support Frequently Asked Questions
Hours of operations for the Military Family Support Unit are Monday – Friday 0800 to 1700 CST. The contact number is 888-864-0332 Option 3. If you would prefer, you can email us at:MilitaryFamilySupport@OneMainFinancial.com
OneMain will need your written permission to speak with your spouse or third party unless your account is jointly originated with your spouse or third party or OneMain already has the approved Power Of Attorney on file naming the spouse or third party.
You should submit your request in writing and include the following information:
- The dates for which the authorization period covers
- Your OneMain account number
- A statement authorizing OneMain to release information to your spouse or third party, including their full name and contact information
- Your request must be signed by you
If your account is with a branch, take this authorization to the office or contact them to obtain the preferred method of delivery.
If your account is centrally serviced, please contact your Customer Service department for the preferred method of delivery.