Committed to Your Satisfaction
Sometimes you change your mind. And that’s okay. Which is why we give you 7 days to cancel your loan if you still have the funds — no questions asked. Just tell us you want to cancel, then return the money, within 7 calendar days from the date on your loan agreement.* It’s that easy. To cancel your loan, please contact the branch listed on your loan agreement or call (800) 961-5577.
If you purchased a vehicle or other item with your loan, OneMain does not require the seller to cancel the sale or release the funds back to you. Returning your purchase to the dealer, to the seller or to OneMain doesn’t qualify as a loan cancelation.
All loan funds paid at closing to customer or paid on customer’s behalf (except any fees paid for lien placement) must be returned to OneMain Financial by debit card, certified check, cashier’s check, money order, or uncashed original OneMain Financial loan check within 7 calendar days after the Date at the top of the Loan Agreement. Personal checks cannot be accepted. Any OneMain Financial loan(s) paid off with proceeds of the canceled loan will be reinstated. If you financed the purchase of insurance or other optional products at the time of the loan, you have the option to cancel or keep your non-credit insurance product or membership plan. If you choose to retain these products, you will need to pay for the purchase. Any credit insurance products you purchased will be canceled with the loan.