Skip to main content

Frequently Asked Questions – Your Account

Your account number can be found in three places:

  • At the top of your loan contract
  • At the top right corner of your monthly statement
  • At the top left corner of your Account Management page after logging in

Log in to your OneMainFinancial.com accountto see your account number now.

Online account management allows you to conveniently manage your loan on your computer or mobile device. You can manage your OneMain account by logging in to OneMainFinancial.com. When you log in, you can:

  • View monthly statements
  • Schedule and make payments
  • Enroll in Direct Pay
  • Update your contact information
  • Earn points for  OneMain Rewards*

For information on online account management, please log in to your OneMainFinancial.com account. Don't have a OneMainFinancial.com account yet? Create your online account todayto get started.

* Not available in all states or branches or where prohibited by law. Customers must be in good standing. See OneMainFinancial.com/Rewards for eligible state and branch information. Subject to complete details in program Terms of Service.

To change your address, follow these simple steps:

  1. Log in to your OneMainFinancial.com account.
  2. Click "My Profile" located in the top right corner of the page.
  3. Click "Edit Contact Information".
  4. Update your address or other contact information on the Edit Contact Information page.
  5. Click "Update."

Please note it may take up to 24 hours for your information to update in our systems.

Don't have a OneMainFinancial.com account yet? Create your online account todayto get started.

OneMain Rewards is a program that gives customers a chance to earn points for completing simple activities, such as visiting OneMain online or interacting with us on social media. The points you earn from these activities can be redeemed for free gifts, such as gift cards at certain retailers, or discounts on utilities, vacations, and everyday items.

To enroll in OneMain Rewards, please log in to your OneMainFinancial.com account.

* Not available in all states or branches or where prohibited by law. Customers must be in good standing. See OneMainFinancial.com/Rewards for eligible state and branch information. Subject to complete details in program Terms of Service.

All you need to do is log in to your OneMainFinancial.com account, then follow the link to OneMain Rewards to get started.

Don't have a OneMainFinancial.com account yet? Create your online account todayto get started.

* Not available in all states or branches or where prohibited by law. Customers must be in good standing. See OneMainFinancial.com/Rewards for eligible state and branch information. Subject to complete details in program Terms of Service.

To enroll in Paperless Statements, follow these simple steps:

  1. Log in to your OneMainFinancial.com account.
  2. Click "Enroll in Paperless Statements" located on the Account Summary page under the Billing and Payment Settings section.

You will receive an email once your Paperless Statements enrollment is complete. Please note it may take up to 24 hours for your enrollment to process in our system.

With Paperless Statements, you will receive an email notification each month to your specified email address when a statement becomes available.

To obtain tax information for your loan, follow these simple steps:

  1. Log in to your OneMainFinancial.com account.
  2. Click "View All Statements" from your Account Summary page.
  3. Your tax information is located below the list of your statements.

If you need to reset your password, go to our "Forgot Your Password?" page.

After entering your username, you will have three options to reset your password:

  1. Get an email

    We will send instructions to the email address you provided when you created your account.
  2. Answer security questions.
    
Answer the questions you chose when you created your account.
  3. Verify your identity.

    Provide your first and last name, account number*, last four digits of your social security number, and zip code.

* as it appears on your monthly statement

If you forgot your username, go to our "Forgot Your Username?" page.

Please have the following information ready to verify your identity:


  1. First and Last name
  2. Account number*
  3. Last four digits of social security number
  4. Zip code

* as it appears on your monthly statement

To enroll in online account management, go to our "Create Your Account?" page.

Please have the following information ready to verify your identity as it appears on your monthly statement:

  1. First and Last name
  2. Account number*
  3. Last four digits of social security number
  4. Zip code

* as it appears on your monthly statement

For all questions regarding our OneMain Rewards Program, please call 1-(877) 520-6246.

To update your contact information, please follow these steps:

  1. Log in to your OneMainFinancial.com account
  2. Click "My Profile" located in the top right corner of your Account Summary page
  3. Click "Edit Contact Information"
  4. Update your information
  5. Click "Update"

You will receive an email once your request is complete. Please note it may take up to 24 hours for your changes to process in our system.

Have another question about your account?