We are here for you.
Our number one concern during this time is the safety and protection of our OneMain customers, team members and family. Before — and after — Hurricane Florence, we are taking all necessary actions to ensure your well-being is put first. Here is what you can expect from us, as well as additional resources to help prepare and assist you. Our thoughts are with you and your family.
Precautions:
Some OneMain branches may be temporarily closed to protect our employees and customers. Hours may also be modified when needed.
To learn more about preparing and planning an evacuation:
- https://www.nsc.org/home-safety/safety-topics/emergency-preparedness
- https://www.ready.gov/evacuating-yourself-and-your-family
- https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/hurricane.html
Recovery/Relief:
For customers who have been affected by the hurricane, we understand this may impact your ability to make payments on your loan. Please know that we have programs in place to assist you during temporary hardships. To learn about the options available on your account, we encourage you to contact your local branch or call Customer Care at 800-742-5465.
For relief, shelters and recovery assistance, go to:
