Our Lending Process
Last updated 04/16/24
What are the basics?
- We offer unsecured and secured personal loans and auto loans in 44 states. Loans are not available in: AK, AR, CT, DC, MA, RI, VT, and U.S. territories. Loan amounts and fees can vary by state. State laws may limit the total amount we can lend; require us to pay off any existing loan(s) you may have with us to provide a new loan; or prevent us from lending the full amount you're looking for. For more information, see “Additional state law disclosures” below.
- Active-duty military, spouses, and certain dependents covered by the Military Lending Act (MLA) may not pledge a vehicle as collateral. If covered by the MLA, you are not eligible for a secured loan.
- Loan proceeds cannot be used for business or commercial purposes; to purchase crypto assets, securities, derivatives or other speculative investments; for gambling or illegal purposes; or for postsecondary educational expenses, e.g., college, university or vocational school.
What is the process?
- By consenting to a soft credit pull (this won't affect your credit) we may send you one or more prequalified loan offers - these are not guaranteed offers.
- If you then apply for a prequalified loan offer you are consenting to a hard credit pull (this may affect your credit) AND we may also require documents and more information about you in order to help us make our decision. If we decide to offer a loan to you, it may have the original prequalified offer terms or updated terms.
- If you request, or we send you details about the option of a secured loan, the collateral you want to pledge must meet specific conditions and its suitability will be evaluated.
What collateral do we accept for secured loans?
- We require a first lien on the eligible vehicle which must be titled in your name, have valid insurance, and meet our valuation, also known as “loan-to-value,” requirements.
- Typical collateral: cars, trucks, and motorcycles, but we can consider other titled vehicles like boats, RVs, and trailers.
- If you're currently repaying a loan, we offer refinancing. For larger loans, vehicle must be no more than 10 years old.
Additional state law disclosures
- If married, you may apply for a loan separately from your spouse.
- If you are applying for a joint account or an account that you and another person will use, you agree that you both intend to apply for joint credit.
- If you are applying for individual credit in your own name and are relying on your own income or assets (except community property states, your separate income or assets) and not the income or assets of another person (or community property) for repayment of the credit requested, questions relative to marital status and to income resources and assets of the spouse's need not be answered. However, only the applicant's resources will be evaluated in determining creditworthiness.
- State lending laws may restrict a lender’s ability to make more than one loan to the same borrower, may limit the total amount that can be loaned to the same borrower at one time, may require us to pay off existing loans in order to provide you with a new loan, or may prevent us from offering you the full loan amount you request.
- A consumer report may be requested in connection with the processing of your application for credit. Upon request, you will be informed whether or not a consumer report was requested and, if such report was requested, informed of the name and address of the consumer reporting agency that furnished the report. Subsequent consumer reports may be requested or utilized in connection with an update, renewal, or extension of the credit.
- The Ohio laws against discrimination require that all creditors make credit equally available to all creditworthy customers and that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights Commission administers compliance with this law.