Help and Support Center
Managing My Account
Your loan balance and payment info can be found on your monthly billing statement. Just log in to your OneMain online account or the OneMain app and select View Billing Statements.
To make a one-time payment for your total payoff amount Visit your online account or contact your local branch to request a payoff quote.
Log in to your OneMain online account or the OneMain app and click Request a Payoff. Once there, you’ll provide the reason for payment and your phone number. A loan specialist will call you with your payoff information within 24 hours, and you’ll also receive the details by email.
You can also call 833-390-2055 or stop by your local OneMain branch to speak with a loan specialist.
Start by logging in to your OneMain account, then:
- Go to View Account Details
- Choose Manage Your Loan Profile
- Select View Contact Information
- Pick Edit to update your info
Please call us today at 833-390-2055 or visit your OneMain branch. We'll walk through options and next steps.
Start by logging in to your online account, then:
- Go to your Account Summary page
- Go to Document Center
- Choose Tax Documents
If you have an existing OneMain loan, click here to create a OneMain online account. You will need to provide your:
- First and last name
- Account number as it appears on your statement
- Last four digits of your Social Security number
- ZIP code
If you have an in-progress application, click here to create a OneMain online account. You will need to provide your:
- Email address
- Last four digits of your Social Security number
- ZIP code
To download the OneMain mobile app: Enter your mobile phone number here and we’ll text you a download link or you can search for OneMain Financial in the App Store or Google Play.
From your online account or the mobile app, in addition to managing your account, you can also:
- Access free VantageScore® monthly credit score updates
- Cut your expenses with Trim by OneMainTM, which slashes bills and cancels subscriptions to help save you money
- Add on-time payment helpers like AutoPay and notifications to keep payments on track and off your to-do list.
We make it easy to enroll:
- Log in to your OneMain online account
- Go to Account Settings on the Account Summary page
- Toggle on Paperless Billing Statements
Please note: It may take up to 24 hours to process your enrollment. You'll get an email confirmation once it's active, so be sure we have the right address in your contact info. After that, you'll be emailed when monthly billing statements are available in your online account.
Here are a few places to find your account number:
- At the top of your loan agreement
- At the top right corner of your monthly billing statement
- At the top left corner of your Account Management page after logging in to your OneMain online account
Log in to your OneMain online account or the OneMain app and follow the steps below:
- Select your name at the upper right corner
- Go to Document Center
- Choose the document category you need:
- Billing Statements
- Tax Documents
- Loan Closing Documents
- Optional Products
- Loan Paid Out Confirmation (if applicable)
- Select the document you want to see
Paid-off loan documents are in your online account and mobile app, and are available to download 90 days after loan payoff. Contact your OneMain branch, which you can find here or on your billing statement. You can also call 833-390-2055 for a mailed copy.
You can find your free VantageScore® credit score, with monthly updates, on the Account Summary page of your OneMain online account or in the mobile app.
Insurance protection is an important part of your financial portfolio and provides security in times of need. If, however, you decide that you no longer want your optional insurance coverage, you may cancel your coverage at any time by emailing us at InsuranceCancellations@omf.com or by calling 833-585-1869.
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