Help and Support Center
Password & Username Support
Just visit this page and enter your username. We'll send reset instructions to your email address.
If you never received a link to complete your account setup, or you need a new link, you can click here to create your OneMain online account. (You can do this even if you already filled out this information.) Once you provide your information, a new verification link will be emailed to you.
If you prefer, you can call 833-390-2054 to request a new link.
You may get an error message during the online account creation process if the information you provide doesn't match the information from your application. Try retyping the last four digits of your Social Security number.
Still getting an error message? Please call 833-390-2054 so we can assist you.
Are you a current or past OneMain customer? Please recover your username here.
You'll use the info below to confirm your identity:
- First and last name
- Last four digits of Social Security number
- Date of birth
- ZIP code
Still applying for a loan? Please call 833-390-2054 so we can help recover your username.
OneMain uses multi-factor authentication (MFA) as an additional layer of security to help protect sensitive info in your online account. To log into your online account after enabling MFA for the first time, you'll need to enter a one-time security code sent by email.
You can also choose to register a mobile number (no landlines) to receive a one-time code via SMS/text message. To enroll in SMS multi-factor authentication, follow the instructions at the login screen.
You can also enroll in SMS MFA (or update your MFA settings) at any time in your online account:
- Go to the Profile & Support section
- Select Security Settings
- Enroll in SMS multi-factor authentication
Still need help?
Contact OneMain Financial support
