6 Steps to Take If Your Identity Is Stolen

Identity theft is a serious issue that’s far too common in the United States. In 2020, the FTC reported over 2.2 million cases of fraud and over 1.3 million cases of identity theft –an increase of nearly 1 million cases from 2019.¹

If you think you might be a victim of identity theft, it’s vital you act fast. We’ve gathered some tips about what to do if you suspect your identity has been stolen, so you can move quickly to protect your personal data, bank accounts and credit report.

Here are some steps you should take if your identity’s been stolen.

1. File a report with the FTC. Get started by filing a report with the Federal Trade Commission. After you answer some questions, the agency will help you create and execute a plan to recover from identity theft.

2. Contact your bank and creditors. Notify creditors and banking institutions so they’re aware of fraudulent activities. Contacting them will ensure they either lock or close any accounts that have been affected. (If you’re a OneMain customer and your identity’s been stolen, click here for information on how to obtain application and/or business transaction records.)

3. Install a fraud alert and review your credit report. Reach out to a credit bureau to discuss your options, which can include placing a fraud alert or freeze on your credit. Fraud alerts notify financial institutions that your identity may have been stolen. They’re often free and can remain active for one or seven years. Credit freezes are usually free as well. You should also request a new credit report to see if you can spot any other signs of fraud, such as unrecognized payment history, employers you’ve never worked for, or any other incorrect personal information.

4. Contact local police. Filing a report with your local police department is another good way to mark your incident on record. Even if they end up unable to help immediately, your report could help track down repeat offenders.

5. Change your passwords. Do this for every banking app and financial account. Upgrade to more complex passwords so you can lower your chances of getting hacked again in the future.

6. Scan credit cards and bank statements. Access your accounts online and review each charge or debit. Check the names of the vendors who charged your card or account to ensure they are legitimate and that you have done business with them in the past.

Stay vigilant and act fast

Identity fraud can happen to anyone, at any time. Luckily, there are many ways you can protect yourself, and your credit, ahead of time.

1. Federal Trade Commission. Public.Tableau.com. https://public.tableau.com/profile/federal.trade.commission#!/vizhome/TheBigViewAllSentinelReports/TopReports (accessed April 9, 2021)

*This article has been updated from a previous posting on October 08, 2018. Alex Porter contributed to this article.