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5 Common Credit Report Mistakes and How You Can Fix Them

5 Common Credit Report Mistakes and How You Can Fix Them

By Matt Diehl • November 28, 2018

Errors on your credit report could negatively affect your credit score and therefore your ability to get credit or a better interest rate. So make sure you’re proactively checking your credit report once a year.

The Fair Credit Reporting Act requires the three credit bureaus to provide a free copy of your report each year. It is important, however, to make sure you request your reports from Annual Credit Report or call 1-877-322-8228 because there are many companies that use similar web addresses or offer "free" credit reports but charge a fee for this service.

Be on the lookout for these 5 common credit report errors:

  1. Incorrect information: Make sure your name is spelled correctly and the right middle initial is used. If this is incorrect, there could be information on your report from another person with a similar name. Also review your address, employment information and Social Security number.

  2. Accounts listed as closed by lender: If you closed a credit account, make sure that your report does not list it as "closed by grantor." This means that the lender closed the account, not you, and can have a negative effect on your creditworthiness.

  3. Bad debts older than 7 years: After seven years, credit reporting companies are supposed to remove bad debts from your report. If you've ever filed for bankruptcy, discharged debts also should not be on your report, though the bankruptcy will be.

  4. Duplicate accounts: Sometimes accounts are reported more than once. That makes it look like you have more open credit and higher debt.

  5. Debts from an ex-spouse: If you're getting divorced, take your name off any joint accounts so you won't be liable for future debts. Also, check your credit report after you're divorced to make sure no new debts from your ex are added to your record.

How do I fix an error on my credit report?

It takes time and patience, but it is well worth it to correct credit report errors. How do you get a mistake off your credit report? Here are a few steps you should take:

  • Write, don't email or call, the credit reporting company: While all three credit bureaus offer the option to dispute credit report errors online or by phone, most experts recommend mailing a certified letter so that you have documentation in case your dispute isn't resolved. You should explain what the error is, include photocopies of any documents that support your claim and ask them to remove the error. You can also include a copy of your credit report with the error highlighted. Keep copies of your letter and all documents.

  • Contact the source of the error: You may also want to send a dispute letter and copies of supporting documents to the lender who reported the error and ask them to correct it.

  • Write one letter per error: If you find multiple errors, address each one in a separate letter. Credit monitoring companies sometimes dismiss longer lists of disputes as frivolous and don't take action on them.

By ensuring your credit report is accurate, you're making a smart move to protect your credit rating and your financial future.


*This article has been updated from its original posting in January, 2014.

The information in this article is provided for general education and informational purposes only, without any express or implied warranty of any kind, including warranties of accuracy, completeness or fitness for any particular purpose. It is not intended to be and does not constitute financial, legal or any other advice specific to you the user or anyone else. The companies and individuals (other than OneMain Financial’s sponsored partners) referred to in this message are not sponsors of, do not endorse, and are not otherwise affiliated with OneMain Financial.